FAQ
General
What's the shipping cost?
On average all order shipping costs are $4.5 to any state in the US. International shipping costs may vary.
When will I receive my products?
All products are prepared and shipped out from our fulfillment center within 1–5 business days from the order date, and on average, it takes an extra 1–5 business days to deliver your order. If things go smoothly, when you place your order, you should receive it by next week.
Occasionally, such as during the holiday season, there may be a delay in orders due to the high volume coming in within such a short period. We value being transparent with our customers, so please be patient, as we are a dedicated team doing the best we can! Thanks for your understanding.
What's your refund policy?
In case you receive a product that has been damaged during shipment we will automatically ship out new product for you or issue a full refund. Refer to refund policy on footer of page. If you cancel a non subscription before the order is confirmed to ship you will be issued a full refund. Subscription items can be referred to in subscription policy in footer.
How can I cancel my order?
Cancellations must occur before the product is confirmed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number. Refer to shipping and refund policy on footer.
Where are the products manufactured?
All products are developed and manufactured together with FDA certified and approved supplement manufacturers in the US that comply with the highest GMP standards.
Can I track my order?
Once you will make a purchase and your order will be confirmed, we will send out an order tracking link.
Do you ship Internationally?
Yes international shipping is available and the shipping costs will vary depending on the destination country. Please not that we are not resposible for any custom duties or taxes that may accure upon receipt.
Subscription
What does the subscription give me?
If you subscribe to get the products monthly you will receive them in a timely manner and never run out of product. And you will get much better price.
How can I manage my subscription?
The subscription management information will also be emailed to you upon first purchase.
What is your subscription cancellation policy?
You may cancel at anytime other than within this one day time period, and if not done so outside of this time period, the designated payment method will be charged and cancelled for the next billing cycle and subscriptions remain active until customer cancels for the next cycle.